We Are St Helens Borough Council
Located in the heart of the Northwest close to Liverpool, Manchester and Lancashire, St Helens is a transformational Council which is passionate and ambitious for the communities we support. We provide a wide range of local authority services to the residents, businesses, schools, and visitors to the borough. We can only do this because of our highly valued, highly skilled workforce. Working together, our workplace vision and values guide our organisation, and the contribution of our workforce is key to our culture journey. Employees with us receive a wide range of benefits including well-being in work, financial benefits, ways of working and learning and development support.
Do you hold a lifeguard qualification? Think you would you enjoy working in a leisure environment and could become a great asset to our front-line customer service team? If so dive into this role with passion, motivation, and creativity to deliver outstanding customer service for Go Active.
Newton-Le-Willows Health & Fitness are looking for suitably qualified and experienced individuals with excellent customer care skills to work in the Council's Health & Fitness facilities. Ideally we are looking for individuals with first-hand experience of working in the Leisure Industry, who enjoy working as part of a team and have excellent communication skills with a good understanding of service delivery. Day to day duties will include swimming pool supervision, general cleaning and housekeeping tasks and equipment set up. Each of these tasks requires a high level of interaction and communication with customers, including the completion of customer facility tours. You will be required to work shifts including evenings, early mornings and weekends and we need a commitment to working flexibly to meet the needs of the service, to provide cover for colleagues and to attend training when required.
Plus! If you are successful, you will be eligible for the following benefits:
· Paid training opportunities to expand your skills, qualifications, and experience.
· Four weeks Annual Leave entitlement, plus Bank Holiday entitlement
· Access to the full Go Active facilities, including our Gyms, Classes, and Swimming.
· Enhanced rates for weekend end (time and a half / double time if you have worked within the same role, within the same week.
If you hold a current National Pool Lifeguard Qualification Certificate or are willing to gain your qualification within 12 weeks of commencement and have the skills and experience to add value to our service, then we would like to hear from you. 3 posts are based at Newton-Le-Willows Health & Fitness Centre working an average of 28.66hrs per week
Interested to Find Out More?
You can review our full job description details, and person specification information here.
You are also welcome to contact us for a chat before applying by emailing us at please contact Jane Ascroft on 07716702167 or Jim Flatley on 01744 671717 / Janeascroft@sthelens.gov.uk or Jimflatley@sthelens.gov.uk
This post is subject to Enhanced DBS Disclosure.
Please note we reserve the right to close the advert early should we receive a sufficient number of applications and encourage you to apply early, to avoid disappointment.
Equality & Diversity:
St Helens Council respects and values the individuality that every employee brings. We encourage applicants from diverse backgrounds, who share our values, our commitment to inclusion, and who will help us on our journey to transform our organisation. Further information about Equality & Diversity at St Helens Council can be found here https://www.sthelens.gov.uk/equality.
St Helens Council is a Disability Confident Employer. Disability Confident Employers lead the way in helping to take action that changes attitudes, behaviours, and cultures for the better.
NOLAN Principles of Conduct in Public Life.
All Council employees are required to abide by the ethical standards embodied by the 7 Nolan Principles: Selflessness, Integrity, Objectivity, Accountability, Openness, Honesty, and Leadership.
