We Are St Helens Borough Council
Located in the heart of the Northwest close to Liverpool, Manchester and Lancashire, St Helens is a transformational Council which is passionate and ambitious for the communities we support. We provide a wide range of local authority services to the residents, businesses, schools, and visitors to the borough. We can only do this because of our highly valued, highly skilled workforce.
Working together, our workplace vision and values guide our organisation, and the contribution of our workforce is key to our culture journey. Employees with us receive a wide range of benefits including well-being in work, financial benefits including an attractive car leasing scheme, flexible ways of working and learning and development support.
Making A Difference as an Insurance Assistant in Corporate Services
Do you have insurance knowledge or experience working within the Insurance industry or other similar financial sectors.
Do you possess great customer service skills when speaking to customers, both face-to-face, via email and over the phone, including liaising with Third Party Insurers, Claimants, the Council’s Insurers, and their agents.
Are you an enthusiastic and upbeat personality, with a can-do attitude. Where appropriate, you will directly contribute to decisions regarding liability for claims investigated and any proposed settlements.
Do you have a desire to protect public money, handle claims efficiently and effectively, protect insurance premiums, detect potentially fraudulent claims and to deliver outstanding customer service to our clients.
Reporting to the Senior Insurance Officer, you will work with a team of dedicated insurance professionals covering a varied portfolio of insurance policies.
Interested to Find Out More?
You can review our full job description details, and person specification information here.
You are also welcome to contact us for a chat before applying by emailing Jenna McMahon – Senior Insurance Officer - JennaMcMahon@sthelens.gov.uk
Please note we reserve the right to close the advert early should we receive a sufficient number of applications and encourage you to apply early, to avoid disappointment.
Thank you for your interest in working for us.
If you are experiencing issues with applying online, you can contact a member of the team at Recruitment@sthelens.gov.uk and a form will be sent to you to complete.
Equality & Diversity
St Helens Borough Council respects and values the individuality that every employee brings. We encourage applicants from diverse backgrounds, who share our values, our commitment to inclusion, and who will help us on our journey to transform our organisation. Further information about Equality & Diversity at St Helens Borough Council can be found here https://www.sthelens.gov.uk/equality
St Helens Borough Council is a Disability Confident Employer. This means that the Council guarantees an interview to disabled applicants who demonstrate that they meet the essential criteria for the job, as detailed on the Person Specification, and will, for qualifying disabled candidates, make reasonable adjustments within the interview/selection process
NOLAN Principles of Conduct in Public Life.
All Council employees are required to abide by the ethical standards embodied by the 7 Nolan Principles: Selflessness, Integrity, Objectivity, Accountability, Openness, Honesty, and Leadership.
