We Are St Helens Borough Council
Located in the heart of the Northwest close to Liverpool, Manchester and Lancashire, St Helens is a transformational Council which is passionate and ambitious for the communities we support. We provide a wide range of local authority services to the residents, businesses, schools, and visitors to the borough. We can only do this because of our highly valued, highly skilled workforce.
Working together, our workplace vision and values guide our organisation, and the contribution of our workforce is key to our culture journey. Employees with us receive a wide range of benefits including well-being in work, financial benefits, ways of working and learning and development support.
Making A Difference as a Finance Officer in Payments and Charges
We are seeking an experienced enthusiastic, conscientious and dedicated individual to join our busy Payments & Charges team. You will be required to deliver the highest standards of support to our service users.
The purpose of the role is to undertake financial assessments for service users in accordance with current legislation and departmental policies. You will be expected to liaise with service users, other organisations and professionals as required providing support with all aspects of the financial assessment. The role is fast moving and demanding, and you must have a proven history of working to very tight deadlines whilst still delivering an excellent service to our service users.
Having excellent organisation and communication skills is an essential requirement for this post. You will be responsible for calculating care charges for service users and entering information onto the financial system, which must be done with accuracy and precision. Hence, we are looking for someone with excellent computer and organisational skills.
Having knowledge of the relevant Care Act 2014 and benefit legislation and experience of calculating benefit entitlement is essential.
It is essential that you can to cope with a demanding workload and be able to support other team members with the overall responsibilities of the team. You must be flexible in your approach to work to meet the needs of the service and have a desire to develop and learn further skills.
Interested to Find Out More?
You can review our full job description details, and person specification information here.
For an informal discussion please contact Tracey Waine on 01744 6764416.
Please note we reserve the right to close the advert early should we receive a sufficient number of applications and encourage you to apply early, to avoid disappointment.
St Helens Council is a Disability Confident Employer. This means that the Council guarantees an interview to disabled applicants who demonstrate that they meet the essential criteria for the job, as detailed on the Person Specification, and will, for qualifying disabled candidates, make reasonable adjustments within the interview/selection process.
Equality & Diversity
St Helens Council respects and values the individuality that every employee brings. We encourage applicants from diverse backgrounds, who share our values, our commitment to inclusion, and who will help us on our journey to transform our organisation. Further information about Equality & Diversity at St Helens Council can be found here https://www.sthelens.gov.uk/equality
St Helens Council is a Disability Confident Employer. Disability Confident Employers lead the way in helping to take action that changes attitudes, behaviours, and cultures for the better.
NOLAN Principles of Conduct in Public Life.
All Council employees are required to abide by the ethical standards embodied by the 7 Nolan
Principles: Selflessness, Integrity, Objectivity, Accountability, Openness, Honesty, and Leadership.
