We Are St Helens Borough Council
Located in the heart of the Northwest close to Liverpool, Manchester and Lancashire, St Helens is a transformational Council which is passionate and ambitious for the communities we support. We provide a wide range of local authority services to the residents, businesses, schools, and visitors to the borough. We can only do this because of our highly valued, highly skilled workforce.
Working together, our workplace vision and values guide our organisation, and the contribution of our workforce is key to our culture journey. Employees with us receive a wide range of benefits including well-being in work, financial benefits, ways of working and learning and development support.
Making A Difference as A [Gypsy / Traveller Liaison Officer
The post of Gypsy Traveller Liaison Officer provides an opportunity to make a real difference for the client group.
The successful candidate will act as the initial contact between the Gypsy/Traveller community and the Council and will enable effective management of a Council owned caravan site. This will include allocation of pitches, dealing with resident enquiries, reporting of estate management and repairs issues, collection of service charges and arrears prevention.
The Post holder will promote good community relations within St Helens Borough sites and will work with the Gypsy Traveller community and a range of agencies to support the welfare and meet the needs of the client group.
The ideal applicant will have a working knowledge and experience of housing tenancy support functions and related issues. This will include experience of working with vulnerable / excluded client groups.
This role allows for hybrid working, combining working from home with access to an agile work hub and the undertaking of visits at the Council owned Caravan site and at other sites across the borough.
Interested to Find Out More?
You can review our full job description details, and person specification information here.
For an informal discussion about the post please contact Lee Norman, Head of Housing 01744 676230
Please note we reserve the right to close the advert early should we receive a sufficient number of applications and encourage you to apply early, to avoid disappointment.
Equality & Diversity
St Helens Borough Council respects and values the individuality that every employee brings. We encourage applicants from diverse backgrounds, who share our values, our commitment to inclusion, and who will help us on our journey to transform our organisation. Further information about Equality & Diversity at St Helens Borough Council can be found here https://www.sthelens.gov.uk/equality
St Helens Borough Council is a Disability Confident Employer. Disability Confident Employers lead the way in helping to take action that changes attitudes, behaviours, and cultures for the better.
NOLAN Principles of Conduct in Public Life.
All Council employees are required to abide by the ethical standards embodied by the 7 Nolan Principles: Selflessness, Integrity, Objectivity, Accountability, Openness, Honesty, and Leadership.
