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Job Title Assessment & Review Worker - Contact Cares
Job reference SACR4H
Department Integrated Health & Social Care Services Directorate
Grade SCP 12-17
Pay From: £24496 To: £26845 per annum. Plus Weekend and Shift Allowance
Hours 37 hours per week
Closing date 23 March 2023
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Job Description
We Are St Helens Borough Council Located in the heart of the Northwest close to Liverpool, Manchester and Lancashire, St Helens is a transformational Council which is passionate and ambitious for the communities we support. We provide a wide range of local authority services to the residents, businesses, schools, and visitors to the borough. We can only do this because of our highly valued, highly skilled workforce.

Working together, our workplace vision and values guide our organisation, and the contribution of our workforce is key to our culture journey. Employees with us receive a wide range of benefits including well-being in work, financial benefits, ways of working and learning and development support.

Making A Difference as an Assessment and Review Worker in Contact Cares.

An opportunity has arisen for a driven and innovative Assessment and Review Worker to join People’s Services within Contact Cares. This large and busy multi-disciplinary team is the single point of access for health and social care referrals. As the team continues to develop, we are looking to recruit motivated social workers to join our urgent community response team within the service. The team consists of both qualified and unqualified Social Care, Nursing and Therapy staff providing a 2-hour response under Crisis Response Criteria.    

The Contact Cares team also provide initial contact, assessment, care planning, onward referrals, and signposting services for a wide range of adult clients across health and social care. With a focus that stretches from prevention and early intervention, to reducing hospital admissions and readmissions the work is varied and interesting.  

The team operate from 8.00 am until 10.00 pm 7 days per week to include Bank Holidays. This post will be shift working to a rota over 7 days.    

St Helens is a strong and resilient Council, which respects and values the individuality and diversity that every employee brings to the Council. We seek to create a positive and open working environment.    

• Awarded Investors in People Gold Status
 • Attractive salary, retention, and relocation package 
• Excellent pension scheme  
• Car user allowance and car parking facilities   

This post will provide an excellent opportunity to gain experience in a diverse and interesting role and contribute to the team's exciting development. 

A successful candidate must be able to drive, have access to a car and have a valid licence.  

This Authority is committed to safeguarding and expects all staff and volunteers to share this commitment.   

Interested to Find Out More? You can review our full job description details, and person specification information here. You are also welcome to contact us for a chat before applying by emailing us at

This post is subject to Enhanced DBS Disclosure.

Please note we reserve the right to close the advert early should we receive a sufficient number of applications and encourage you to apply early, to avoid disappointment.

Equality & Diversity St Helens Council respects and values the individuality that every employee brings. We encourage applicants from diverse backgrounds, who share our values, our commitment to inclusion, and who will help us on our journey to transform our organisation. Further information about Equality & Diversity at St Helens Council can be found here St Helens Council is a Disability Confident Employer. Disability Confident Employers lead the way in helping to take action that changes attitudes, behaviours, and cultures for the better.

NOLAN Principles of Conduct in Public Life. All Council employees are required to abide by the ethical standards embodied by the 7 Nolan Principles: Selflessness, Integrity, Objectivity, Accountability, Openness, Honesty, and Leadership.
To apply click on the button below:
Job Application Packs
Application Form Disclosure.pdf
Assessment and Review Worker Person Specifiation.pdf
Applicant Letter.pdf
Assessment and Review Worker Job Description.pdf
Note: CVs should not be submitted as a replacement for the online job application form.