We Are St Helens Borough Council
Located in the heart of the Northwest close to Liverpool, Manchester and Lancashire, St Helens is a transformational Council which is passionate and ambitious for the communities we support. We provide a wide range of local authority services to the residents, businesses, schools, and visitors to the borough. We can only do this because of our highly valued, highly skilled workforce.
Working together, our workplace vision and values guide our organisation, and the contribution of our workforce is key to our culture journey. Employees with us receive a wide range of benefits including well-being in work, financial benefits, ways of working and learning and development support.
Making A Difference as A Housing Solutions & Advice Officer
St Helens Borough Council are looking for an experienced and enthusiastic Housing Solutions and Advice Officer who can meet the challenge of finding housing solutions for local residents.
Working within the Housing Options service you will provide frontline advice for clients experiencing accommodation problems and be responsible for assessing their needs and deciding on the most appropriate course of action, including assisting people into temporary and permanent accommodation.
Additional capacity is required within the service to support rehousing for clients who have been accommodated by the Governments Homes for Ukraine programme.
The successful candidate will work closely with the Councils Refugee and Resettlement service to prevent homelessness and support move on.
A background in housing advice/options and knowledge of the Local Authority’s statutory duties under the Homelessness legislation is essential. The ideal candidate will have a commitment to customer care and the ability to deliver a quality service.
Interested to Find Out More?
You can review our full job description details, and person specification information here.
You are also welcome to contact us for an informal discussion about this post please contact Joanne Macdonald, Homelessness Officer, on tel 01744 675022.
Equality & Diversity
St Helens Borough Council respects and values the individuality that every employee brings. We encourage applicants from diverse backgrounds, who share our values, our commitment to inclusion, and who will help us on our journey to transform our organisation. Further information about Equality & Diversity at St Helens Borough Council can be found here https://www.sthelens.gov.uk/equality
St Helens Borough Council is a Disability Confident Employer. Disability Confident Employers lead the way in helping to take action that changes attitudes, behaviours, and cultures for the better.
NOLAN Principles of Conduct in Public Life.
All Council employees are required to abide by the ethical standards embodied by the 7 Nolan Principles: Selflessness, Integrity, Objectivity, Accountability, Openness, Honesty, and Leadership.
