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Job Title Refugee and Asylum Programme Lead
Job reference PHN08
Department Place Directorate
Grade SCP 33-35
Pay From: £37,568 To: £39,571 per annum
Hours 37 hours per week
Closing date 03 June 2022
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Job Description
The post of Refugee and Asylum Programme Lead is responsible for the delivery and co-ordination of services supporting refugees and asylum seekers. You will take the lead programme management role for the service and will be responsible for a small team of Casework and support officers, including co-ordination of third sector resettlement support delivery within the Borough.

You will have excellent management skills and be experienced in delivering services providing tailored support, using a “strength-based approach” to people from diverse cultural backgrounds. The role demands excellent communication skills, with the ability to carry out a full range of management support, including reporting to Council Leadership and Executive teams as required, alongside your own casework.

You will ensure that you and your team promote the principles and values of the Refugee Resettlement Service and St Helens Council as a whole, sharing responsibility for the overall work of the organisation and the welfare of its members and sharing expertise and disseminating good inter-professional practice.

You will have knowledge and understanding of local, national, and global policies and frameworks around refugees and asylum. This service is entirely focused on facilitating effective integration through positive and sustainable housing, employment, and social integration outcomes. As an outcome-based service, we promote flexibility in delivery and have the ability to change how the service is being delivered during the projec,t to best meet the needs of the cohort. A key ambition for the service will be to identify the barriers to achieving outcomes for refugees and then design and implement service innovations across the partnership to address them. This post is therefore an exciting opportunity to directly influence and develop service delivery within the Borough.

The service will complement the work of the Local Authority and the Home Office and will ensure that people resettling in St Helens have the best possible introduction to life in this area. We are looking for a person with either a degree level qualification in Social Sciences and/or equivalent working experience of resettlement service provision. The ideal candidate will be flexible and adaptable, to meet evolving needs of a service directly affected by local, national and global events and emerging priorities.

Council employees are required to abide by the ethical standards embodied by the 7 NOLAN principles of conduct in public life. These include selflessness, integrity, objectivity, accountability, openness, honesty and leadership.

This post is subject to disclosure.

We welcome applications from the BAME community.

For an informal discussion please contact Victoria Whittle, Assistant Manager Private Housing Initiatives on 01744 676232 or
To apply click on the button below:
Job Application Packs
Applicant Letter.pdf
Disclosure Application Form.pdf
Person Specification.pdf
Job Description 1.pdf
Note: CVs should not be submitted as a replacement for the online job application form.