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This Post is available to INTERNAL AND EXTERNAL APPLICANTS
Job Title Family Intervention Worker
Job reference SEEH92
Department Children & Young People Services Department
Grade 12-17
Pay From: £26,421 per annum To: £28,770 per annum
Hours 37 hours per week
Closing date 02 October 2024
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Job Description
We are St Helens Borough Council

With our ILACS inspection now over and an increasingly stable workforce it’s a great time to join us!

Located in the heart of the Northwest close to Liverpool, Manchester and Lancashire, St Helens is a modernising Council which is passionate and ambitious for the children and families we support, our communities and our workforce. As part of our transformation journey, we continue to build on our progress and put children firmly at the centre of our care. We can only do this because of our highly valued, skilled, and supported workforce.

Making a Difference as a Family Intervention Worker.

We are seeking to recruit Family Intervention Workers to an existing stable and experienced team, within the Families Staying Together Service. The service aim is to support the most vulnerable children and families in St Helens and works closely with all teams within Children’s Services, supporting those children at risk of becoming a Child We Look After.

The post will be 37 hours per week, and you will be required to work on a flexible basis (including early mornings, evenings, and weekends).

The team takes a holistic approach to support families where crime, anti-social behaviour, school attendance, domestic violence, substance misuse, and poor parenting are common problems. Family Intervention Workers offer intensive, practical support to families, and will address their underlying support needs and enable them to access appropriate services and opportunities.

The focus of this role is to work in partnership with families and other agencies to identify and address the often complex issues that families face and reduce the risk of issues and problems escalating. You will provide and co-ordinate intensive and structured support and direct intervention to families to help them address and change their behaviour on an outreach basis.

The work is sometimes emotionally demanding, but always rewarding. Flexible, positive and willing to learn, you'll be capable of communicating with people from all walks of life in a wide range of situations, remaining calm in a crisis and adapting to constantly changing situations and priorities.

To be successful in this role, experience of providing services to children and/or families with complex needs is essential, along with good record-keeping skills, the ability to construct coherent reports and contribute to and complete assessments as required. Strong mediation/negotiation skills and the ability to work in an inclusive and non-discriminatory manner is a must, as is working effectively with other professionals and organisations.

NVQ Level 3 in health, education, social care, youth work or equivalent is essential.

This Authority is committed to safeguarding and promoting the welfare of children and young people and expects all staff and volunteers to share this commitment. This is an exciting opportunity for you to utilise existing skills and develop new ones.

You will receive continuous support, development, and career progression opportunities on your journey with us.

This is a hybrid position with some home worker; however the post will require you to be based at our offices in St Helens and be able to attend the St Helens area regularly as part of your work.

Interested to Find Out More?

You can review our full job description details, and person specification information here.

For an informal discussion please contact Joanne Henry, Family Support Manager on joannehenry@sthelens.gov.uk; 07749400571

Applicants who have applied within the last 6 months need not apply.

St Helens is a great place to work so why not visit our Children’s Services web page https://socialcarerecruitment.sthelens.gov.uk/ to see what our colleagues have to say and discover our full range of in work benefits.

These posts are subject to Enhanced DBS Disclosure.

Equality & Diversity
St Helens Council respects and values the individuality that every employee brings. We encourage applicants from diverse backgrounds, who share our values, our commitment to inclusion, and who will help us on our journey to transform our organisation. Further information about Equality & Diversity at St Helens Council can be found here https://www.sthelens.gov.uk/equality

St Helens Council is a Disability Confident Employer. Disability Confident Employers lead the way in helping to take action that changes attitudes, behaviours, and cultures for the better.


Council employees are required to abide by the ethical standards embodied by the 7 NOLAN principles of conduct in public life. These include selflessness, integrity, objectivity, accountability, openness, honesty and leadership.


To apply click on the button below:
Job Application Packs
Applicant Letter.pdf
Person Specification.pdf
Job Description.pdf
Application Form Disclosure Aug22.pdf
Note: CVs should not be submitted as a replacement for the online job application form.