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Job Title Home Improvement Agency Case Officer
Job reference PHN30
Department Place Directorate
Grade SCP 7-11
Pay From: £20,444 To: £22,129 per annum
Hours 37 hours per week
Closing date 04 July 2022
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Job Description
An exciting opportunity has arisen for a suitably motivated and enthusiastic person to join the Council’s Home Improvement Agency Disabled Facilities Grants team. This is a key role in supporting vulnerable people to remain living at home independently, in safety and comfort.

For this demanding role, you will need to be an excellent communicator with the confidence to liaise with customers, contractors, professionals etc. You will possess proven organisational skills, along with the ability to deal with complex issues in a sensitive manner. Working flexibly both as a team member and on your own in a demanding and diverse customer-focused environment, you will ideally have experience of working with elderly, disabled, vulnerable clients. You will possess the ability to have exceptional keyboard skills, data entry and retrieval skills, and be able to interrogate systems and produce detailed reports when required.

Council employees are required to abide by the ethical standards embodied by the 7 NOLAN principles of conduct in public life. These include selflessness, integrity, objectivity, accountability, openness, honesty and leadership.

We welcome applications from the BAME community.

For an informal discussion, please contact Julie Stuchbury on 01744 676329
To apply click on the button below:
Job Application Packs
Person Specification.pdf
Applicant Letter.pdf
NonDisclosure Application Form.pdf
Job Description.pdf
Note: CVs should not be submitted as a replacement for the online job application form.