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Job Title Business Administration Apprentice 5 posts across the Council
Job reference SESEA28
Department Children & Young People Services Department
Grade National Apprenticeship Wage
Pay From: (£4.81 per hour/£177.97 per week) for the first 12 months and the relevant age-related wage in accordance with the National Minimum Wage for the remaining months (up to 9 months) To: (£4.81 per hour/£177.97 per week) for the first 12 months and the relevant age-related wage in accordance with the National Minimum Wage for the remaining months (up to 9 months)
Hours 37 hours per week
Closing date 25 August 2022
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Job Description
Whether you are just starting out in your career, planning your return to the workplace or thinking of changing profession, apprenticeships are open to all age groups, offering a great opportunity to gain valuable skills, knowledge, capabilities and work experience whilst working towards a recognised qualification. 

The qualification will be determined by previous experience / existing level of achieved qualifications and will be either Business Administration Level 3 OR Customer Service Practitioner Level 2. The apprenticeship will help you to develop the necessary skills and knowledge to progress within a modern and busy office environment.  

You will assist the Teams to provide a professional administrative support service, including: -
- Provide general administrative support to the Team. This will include answering the telephone, photocopying, filing, data input and typing notes/reports on request and dealing with customers.
- Assist in producing reports from specialised ICT systems, after training and under supervision.
- Data checking and data cleansing.
- Deal with routine enquiries and correspondence from both internal and external customers.
- Assist with financial administration and assisting in monthly accounts and record-keeping.

You will:-
- have confident communication skills,
- be competent in Microsoft packages particularly word and excel
- be able to work as part of a team
- be able to demonstrate good organisation skills
- appreciate and be able to maintain confidentiality.
In return you will: -

- Earn while you learn on the 15 / 21-month programme
- Gain real life work experience
- Gain a Business Administration Level 3 qualification OR Customer Service Level 2
- Be paid the apprenticeship wage first 12 months and age related wage, in accordance with the National Minimum Wage and National Living Wage rates for the remaining months
- Get 24 days annual leave per annum
- Get access to our employee benefits scheme
- Be entered into our generous pension scheme

Council employees are required to abide by the ethical standards embodied by the 7 NOLAN principles of conduct in public life. These include selflessness, integrity, objectivity, accountability, openness, honesty, and leadership.

Applicants from all races and ages, with any religion or belief, sexual orientation or gender identity are welcome.

For further information regarding the apprenticeship programme, please contact Julie O’Neill (julieo’ or 01744 676947).

To apply click on the button below:
Job Application Packs
Person Specification Business Admin Apprentice.pdf
Applicant Letter.pdf
Job Description Customer Service Apprentice.pdf
Person Specification Customer Services Apprentice.pdf
Job Description Business Admin Apprentice.pdf
Note: CVs should not be submitted as a replacement for the online job application form.