We are St Helens Borough Council Located in the heart of the Northwest close to Liverpool, Manchester and Lancashire, St Helens is a transformational Council which is passionate and ambitious for the communities we support. We provide a wide range of local authority services to the residents, businesses, schools, and visitors to the borough. We can only do this because of our highly valued, highly skilled workforce. Working together, our workplace vision and values guide our organisation, and the contribution of our workforce is key to our culture journey. Employees with us receive a wide range of benefits including well-being in work, financial benefits, ways of working and learning and development support.
This is an exciting opportunity to join the team and we are seeking to employ enthusiastic individuals to fill a number of roles within our Revenues and Benefits service as follows:
Council Tax Administration / Sundry Debtor collection (Revenues & Benefits)
Business Property Inspector (Business Rates)
We are seeking individuals who may have experience of Council Tax or debt collection / administration to work within our Revenues, Benefits and Sundry Debtor team or experience in business property inspections to work within our Business Rates team.
Although not essential, you will ideally have worked in Local Government and have knowledge of the Capita One Revenues & Benefits System and the Information@Work Enterprise document imaging system.
The successful candidate will have:
• a good standard of education,
• a confident attitude and a keen eye for detail.
• ability to input data in to computerised systems and maintain accurate records
• good communication skills both written and verbal
• experience of using Microsoft products
• have the ability to work to under pressure to tight deadlines
• be self motivated and be able to work individually as well as part of a team.
We would particularly welcome applications from those who already have knowledge and experience of administering Business Rates, Council Tax discounts and reliefs or debtor collection, however applications from those considering a career in these areas will also be considered.
The opportunities are permanent positions working full time 37 hours per week on an agile basis, however part time hours may also be considered. Remuneration will depend on knowledge and experience of the position.
If you think you have the necessary skills and enthusiasm to meet these demanding roles, then we would very much like to hear from you. Please state on your application which role you would be interested in and whether this would be on a full time or part time basis.
Council Tax Administration / Sundry Debtor Collection (Revenues & Benefits)
Business Property Inspector (Business Rates)
Please note that any candidate wishing to apply for the role of Business Property Inspector (Business Rates), a full driving licence and access to a car will be required. An essential car user allowance will be paid in addition to the basic salary.
Interested to Find Out More?
You can review our full job description details, and person specification information here.
For an informal discussion please contact Janet Jones, Team Manager on 01744 675287
Please note we reserve the right to close the advert early should we receive a sufficient number of applications and encourage you to apply early, to avoid disappointment.
Thank you for your interest in working for us.
If you are experiencing issues with applying online, you can contact a member of the team at Recruitment@sthelens.gov.uk and a form will be sent to you to complete.
Equality & Diversity
St Helens Borough Council respects and values the individuality that every employee brings. We encourage applicants from diverse backgrounds, who share our values, our commitment to inclusion, and who will help us on our journey to transform our organisation. Further information about Equality & Diversity at St Helens Borough Council can be found here https://www.sthelens.gov.uk/equality
St Helens Borough Council is a Disability Confident Employer. This means that the Council guarantees an interview to disabled applicants who demonstrate that they meet the essential criteria for the job, as detailed on the Person Specification, and will, for qualifying disabled candidates, make reasonable adjustments within the interview/selection process
NOLAN Principles of Conduct in Public Life.
All Council employees are required to abide by the ethical standards embodied by the 7 Nolan Principles: Selflessness, Integrity, Objectivity, Accountability, Openness, Honesty, and Leadership.
