This is a new and exciting case worker post, in a programme supporting refugees and asylum seekers. You will have excellent one to one casework skills and be experienced in providing tailored support, using a “strength-based approach” to people from diverse cultural backgrounds.
You will work independently and collaboratively, taking responsibility for managing your own workload. The role demands excellent communication skills, and the ability to carry out a variety of administrative tasks alongside casework.
You will understand the importance of gathering and recording accurate data and being able to evidence contract compliance. This will require good IT skills including competence in managing and updating databases. Working as a full-time member of the team you will promote the principles and values of the Refugee Resettlement Service and St Helens Council as a whole; sharing responsibility for the overall work of the organisation and the welfare of its members and sharing expertise and disseminating good inter-professional practice.
You will have knowledge and understanding of local, national, and global policies and frameworks around refugees and asylum. This service is entirely focused on facilitating effective integration through positive and sustainable housing, employment, and social integration outcomes. As an outcome-based service, we promote flexibility in delivery and have the ability to change how the service is being delivered during the project to best meet the needs of the cohort. A key ambition for the service will be to identify the barriers to achieving outcomes for refugees and then design and implement service innovations across the partnership to address them.
The service will complement the work of the Local Authority and the Home Office and will ensure that people resettling in St Helens have the best possible introduction to life in this area. We are looking for a person with either a qualification in social work and/or equivalent experience; with experience of working with refugees and asylum seekers. The ideal candidate will have excellent communication skills both face to face and electronic, be flexible and adaptable to meet evolving needs and be able to deliver to fixed deadlines. Bilingual in Arabic is desirable.
Council employees are required to abide by the ethical standards embodied by the 7 NOLAN principles of conduct in public life. These include selflessness, integrity, objectivity, accountability, openness, honesty, and leadership.
We welcome applications from the BAME community
For further information please contact Layla Davies - Refuge Resettlement Programme Manager on 01744 676880.